Woman: Fitness center refused to call 911

Woman: Fitness center refused to call 911 »Play Video
BAKERSFIELD, Calif. (KBAK/KBFX) — A teenager was robbed at gunpoint before running to a nearby business for help. There, she said, workers refused to call 911.

Surveillance video shows 18-year-old Karly closing up shop last Tuesday, around 9 p.m., at Cataldo's Pizzeria on White Lane and Stine Road when a masked man put a gun to her head and robbed the store of hundreds of dollars. Karly spoke to Eyewitness News on condition that her last name not be used.

She said after the gunman left the store, she was too scared to call 911 from the pizza parlor, so she ran next door to a gym, In-Shape City, where employees at the front desk refused to help, telling her, "Calling 911 is against company policy."

Karly said she left In-Shape City, located her own cellphone and called 911. Karly said she later went back to In-Shape and asked why employees wouldn't help. Karly said the manager on duty that night also told her it was against company policy to call 911.

Tuesday, Eyewitness News attempted to speak with In-Shape managers, but they declined to comment. We also called the corporate office of In-Shape and have not heard back.

The Bakersfield Police Department said it is not aware of any law that requires a business or person to call 911 for a victim.

The suspect in the pizza robbery is described as a black man in his early 20s, about 5-foot-7 and 140 pounds, last wearing a T-shirt on his head, purple sunglasses and a white and black bandanna over his face. If you have any information on the suspect, you are urged to call police at (661) 327-7111.